Shipping /Return exchange policy

Thank you for becoming apart of the Chateau Rideaux Family

There are no refunds.
Exchanges will be considered if it meets the Chateau Rideaux 5 point criteria

1. Hair is not colored.
2. Hair was never opened
3. Wefts has not been cut
4. Customer has proof of payment from chateaux Rideaux
5. Hair to exchange is shipped via mail to chateau Rideaux
Please ensure that your BILLING AND SHIPPING ADDRESS IS THE SAME.MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.